Illinois Crime & Trauma Scene Cleanup 877-246-2532

Trauma Cleaning: Without Standards, The Pain Can Keep Coming

2010-03-12T14:11:00.000-08:00

by Kent Berg
National Institute Decontamination Specialist

As an instructor in crime and trauma-scene recovery and a board member of the American Bio-Recovery Association, I am often approached by attorneys, the public and insurance adjusters to evaluate the service they or their clients received from other crime-scene cleanup companies.

For the most part, these are just routine questions from people who want to make sure that the service they received was within the normal parameters of good practice. But a few times each month I receive calls that just cause my stomach to knot up and my blood to boil.

With the bio-recovery industry in its 14th year, it is mind-boggling to find individuals who still decide that they are going to start-up a new company and declare themselves “experts” in crime and trauma scene cleanup without any research or training.

It is even more outrageous to find that, although they know almost nothing about the science, chemistry, biology or laws of our industry, they are charging fees that are often four or five times the industry average.

The majority of those operating in the industry today are honest, ethical professionals. It’s the few bad apples in the bio-recovery barrel, so to speak, that amplify the problems tainting our industry.

Example 1: The Hit-and-Run Guys
A husband argues with his wife in their kitchen. As she prepares supper, he grabs a shotgun and, standing in the doorway between the kitchen and dining room, blows his head off.

It is still daylight when the police arrive. In order to see better, they open the brain-splattered dining room drapes. Splatter is on the dining room and kitchen walls, but since the body fell onto the vinyl tile floor of the kitchen, the largest amount of blood pooled there.

The family asks the police about scene cleanup, and is directed to a local company. The company tells the family that payment will have to be made in cash prior to starting the job, and that the family will not be allowed inside of the house while the cleaning process takes place.

The family agrees and stays with relatives until they get the call that the job is complete and they can return. The company is long gone, and upon cursory inspection, the rooms look contaminant-free.

It is now night and, in an effort to keep neighbors from seeing into the dining room, the wife pulls the drapes closed. To the horror of the family, the drapes had apparently never been checked and still have blood and brain matter clinging to the material.

The kitchen floor appears to be clean but, when the wife walks across the floor, bright red blood spurts up between the tiles, making little puddles and polka-dotting her shoes.

If this isn’t enough to re-traumatize the family, the wife goes to remove the now-cold pot of chili from the stove and promptly throws up when she sees a 3-inch piece of her husband’s skull nestled neatly atop the pot.

The family contacted the attorney general for their state, who then called me to review the family’s statements prior to a decision on prosecution.

Example 2: The Little-Extra-on-the-Side Guys
A man who lived alone died in his bed of natural causes, but wasn’t found for several weeks. When the authorities were finally called, the decomposition could be smelled from the street.

When a crime-scene-cleanup company was called in, the man’s relatives were told that the odor had permeated everything in the house with disease. Their recommendation was that everything in the house should be removed and destroyed.

The family, already nauseated from the smell, relied on the “professional opinion” of the technicians and agreed to let them remove everything from the good silver and china to the appliances.

In short, every piece of furniture, appliance, electronic component and fixture was removed because they were declared “not salvageable.”

The relatives were then presented with a bill for approximately $40,000! If this wasn’t obscene enough, a few weeks later the family found many of the home’s contents that were supposedly “not salvageable” being sold at a local flea market.

Example 3: The Cutting-Down-on-Overhead Guys
It is standard practice for crime and trauma-scene cleanup companies to dispose of human-blood-contaminated items that can’t be salvaged. They do this by red-bagging and boxing these items and sending them to a medical waste processing facility. This includes dismantling recliners, mattresses, and other large items to fit in these containers.

In this case, a company responded to a gunshot suicide in an apartment. The victim had sat in his favorite recliner and put a pistol in his mouth. The subsequent wound bled profusely until there was no more blood for the heart to pump. This resulted in the complete saturation of the recliner.

In an apparent effort to save on labor and disposal fees, the crew decided that they would dispose of the recliner by wrapping it in plastic, putting it in the back of their truck and then dumping it in the woods of a neighboring county.

All seemed to go well until a few days later, when hunters found the chair and called police. Thinking that they had stumbled upon evidence of a homicide, the police launched a full-scale investigation that lasted for weeks and logged many detective hours before they were actually able to review the crime scene photos of every police department in the surrounding counties.

When the mystery was finally attributed to this particular crime-scene-cleanup company, not only were they slapped with fines for littering, they were saddled with reimbursing the cost of the investigation. Every law enforcement agency that heard about this dropped the company like a hot potato, and the subsequent media attention tarnished the reputation of crime-scene-cleanup companies everywhere.

I would like to emphasize the fact that these complaints are not clients disappointed with a poorly painted wall or an out-of-true vanity top. These are abuses by unscrupulous companies that are subjecting their clients to financial greed, improper disinfection, and re-traumatizing that no one should have to endure.

Could training and certification eliminate these types of abuse? Perhaps a good portion of them, but in the end, it is the honesty and character of the companies themselves that should be monitored. I believe the way to do that is to pursue standards, as well as meeting with our state legislators to create specific regulations for our industry.

Appeals panel agrees that failure to read document doesn't null contract

2010-01-27T08:08:00.000-08:00

KEITH ARNOLD, Daily Reporter Staff Writer
A Franklin County appellate panel was unable to conclude that the Franklin County Municipal Court's determination in a breach of contract suit between a specialty home-cleaning service and the next of kin of a Grove City man who died in his home was against the manifest weight of the evidence in a recent decision.

"Upon our review of the record, we find no error in the trial court's determination that an enforceable contract existed between the parties," 10th District Court of Appeals Judge Patrick McGrath wrote for the 3-0 court.

The appellate court's holding overruled Nancy Buffington's claim that the trial court was mistaken to find that the contract between her and the cleaning service was enforceable and, therefore, obligated the woman to utilize the company's services per the agreed terms.

Buffington's father died in his home on Nov. 10, 2005, case summary provided. The man's body was discovered one-and-a-half to two days after his death. Approximately one week later, the personal belongings were removed from the home and it was listed for sale.

On Jan. 14, 2006, Buffington contracted for the services of Aftermath Inc., which provides biological remediation and cleanup services. According to the contract, the woman agreed to pay for cleanup services concerning an unattended death in the Grove City home.

Aftermath's complaint alleged that after the firm rendered services, appellant refused to pay the amount due under the contract. After a trial to the bench, the trial court concluded that a valid written contract existed between the parties and that the company was entitled to payment for the services rendered in accordance with the contract. The court awarded damages in the amount of $6,189.36 to Aftermath.

The panel noted Buffington signed both a site cleanup agreement and a fee agreement for non-insurance-related jobs. Additionally, the court rejected the woman's claim there existed no evidence that she understood or agreed to biological remediation of her father's home.

"... As noted by the trial court, appellant's stated failure to read the documents prior to signing them is of no consequence as it is well-established that the failure to read the terms of a contract is not a valid defense to enforcement of the contract," as in Haller v. Borror Corp. (1990), 50 Ohio St.3d 10, 14.

"Further, appellant's argument that she was 'mistaken' equally fails because 'relief for a unilateral mistake of material fact will not be provided where such mistake is the result of the negligence of the party seeking relief,'" as in Hikmet v. Turkoglu, 10th Dist. No. 08AP-1021, 2009-Ohio-6477, and Marshall v. Beach (2001), 143 Ohio App.3d 432, 437.

Fellow 10th District Judge Susan Brown and John Connor joined McGrath to form the majority.

The case is cited as Aftermath Inc. v. Buffington, 2010-Ohio-19.

Date Published: January 19, 2010

Nothing too messy for crime scene cleaners

2010-01-27T08:00:00.000-08:00

MINOOKA, Ill. (AP) — It's meth lab season.

So they're hustling at Chicago Crime Scene Cleanup.

Although the 3-year-old company is licensed to clear away the aftermath of all kinds of things — bloody crimes and animal infestations among them — it specializes in crystal meth labs.

But if a family member commits suicide, they'll scrub everything and bill the homeowner's insurance policy. If someone is a hoarder, meaning they stash piles of anything and everything inside a home, they'll handle that, too. They can remove tear gas and fingerprint dust.

Worried about the swine flu? They can disinfect specifically for H1N1.

Based in Minooka, the business has an exclusive contract with the Drug Enforcement Administration to do meth lab-related work in Minnesota and Wisconsin. After the feds find a homemade laboratory in either state, agents call Mike Frakes and Dan Reynolds, local firefighters and Minooka residents, and ask them to scour and decontaminate.

"There seems to be two seasons for the DEA," Frakes explained. "Meth season and everything else season."

In the summertime, drug dealers who make the amphetamine often move their operations to a secluded spot somewhere outside, so a bust is less likely. In the colder months, they have to move inside, to stay warm. But cooking up a batch of meth creates a strong chemical smell, a kind of trail leads authorities to the illegal labs. So the DEA seems to find more of them in winter, Frakes said. Right now, the company gets two or three jobs a week from the DEA.

"In the summer, the marijuana growing outside is in full swing, and they concentrate on that full time," Reynolds added. At this time of year, about 60 percent of their business involves dealing with meth labs, and much of the rest is related to suicides or unattended natural deaths. That ratio flip-flops in the warmer months, Reynolds said.

About five years ago, Frakes and Reynolds were working together at a Chicago company selling trucks and heavy equipment. Reynolds was looking for a new career, so he applied for a job at a crime cleaning company but wasn't hired. While having a few beers on a Super Bowl Sunday, they decided to open their own business, and vowed to do it better than any competitor. With the approval of their wives, they headed to Dallas for training.

"There were different tricks to the trade we were taught," Frakes said. "Different levels of protective equipment to use, what types of gloves we should buy."

During one lesson, they were taken to a doublewide house trailer parked in the woods on a secluded piece of property.

"About a month prior, they had gone out and slopped pig's blood all over the trailer and all over the mattresses inside," Frakes said. "It was about 95 degrees when we went out there, and the smell we were greeted with was unlike anything I had ever experienced."

At that point, Frakes had a problem tolerating nasty smells. He's since learned to tolerate them.

They learned how to find blood that can be hidden in corners or soaked into floor joists, and how to properly dispose of a contaminated mattress.

"In a couple of hours the trailer was like new and the odor was gone," Frakes said.

And they also were schooled in the proper way to run such an unusual business.

"We learned how to maintain a business that is compliant with the Occupational Safety and Health Administration's rules. Other companies don't have to have a hazardous materials communications program," Frakes said, adding that Chicago Crime Scene Cleanup is required by law to maintain certain records for 30 years. If an employee becomes ill in 2020, the company must provide information about the types of chemicals that person used on the job and during what type of situation, for example.

But there's more to the business than a specialized knowledge of solvents and record keeping. They also had to develop a bedside manner.

"We realized this industry is about half dealing with the crime scene, and half helping the families, helping them get through a tragic time," Frakes said. During the average work day, they confront calamity at a very personal level. "That is the most gratifying part of what we do, helping them so they don't have to deal with a mess left behind," Frakes said.

During one job, a man died in a bedroom but the mattress was untouched. Disposing of a king size set costs about $1,000, Reynolds said. But in this case, a garbage man could have hauled it away safely. At the family's request, Reynolds moved the mattress to a garage.

But he later realized visiting mourners would see it. Because the family was short of cash, he decided to take it away himself and have Chicago Crime Scene Cleanup foot the bill. Although that decision cost the company money, it was the right thing to do, Reynolds said.

"When the wife found out I had made that decision, she just broke down and gave me a big hug ... She said 'thank you, thank you,'" Reynolds remembered. "She never let on that it was bothering her until I packed it up to go. That is one that will always stick with me."

Home Sweet Homicide: Was Your House or Apartment Once the Site of a Crime?

2010-01-26T12:18:00.000-08:00

By Mark Saxenmeyer, FOX Chicago News

You've found the home of your dreams at a bargain basement price. Original hardwood floors, a brand new roof, and you even like the neighbors. There's got to be a catch!

There's a little-known loophole in Illinois real estate law. It turns out, no one ever has to tell you about the cold-blooded gunman or the vengeful psychopath who once committed an unthinkable crime on those original hardwood floors.

They may look like perfectly fine houses, places anyone might enjoy calling home, but something very bad once happened inside so-called ‘stigmatized’ homes. So bad, in fact, that some say there is no way anyone would ever, or should ever, live in stigmatized homes again. They're haunted, they claim, or ruined. They say the homes should be torn down and destroyed.

"It's something to talk about," said John Testa, who lives in the Pine Crest Apartment building at 3941 North Pine Grove Avenue.

Sixty five years ago, inside Testa's apartment, police and press called the vicious murder that occurred there "the crime of the century." The victim’s name was Frances Brown, one of three Chicagoans killed by William Heirens.

In December 1945, Heirens somehow snuck into apartment 611 and attacked Brown, who lived there. The two did not know each other; to this today the motive is unclear.

Today, Testa lives in the exact same studio. Aside from some bathroom and kitchen upgrades, the apartment looks very much like it did in 1945.

Heirens shot Brown twice, went to the kitchen and got a knife, and then stabbed her in the neck.
"She was in there," Testa said, pointing to the bathtub. "He bathed her after he killed her and cleaned her up."

Heirens became infamously known as The Lipstick Killer for what he wrote on the wall in apartment 611.

"For heavens sake", he scrawled with Frances Brown's lipstick, "catch me before I kill more. I cannot control myself."

"I started like getting myself freaked out," Testa said. He now knows every detail about the lipstick killer, but only because he received a letter from FOX Chicago asking to discuss the violent incident.

Testa said his landlords never once mentioned the horrific history of the place he calls home.

"If they'd told me about what happened here, I don't think I would have rented this place," Testa said.

Ursula Bielski knows about apartment 611 at Pine Crest because she takes thousands of people past the building every year as part of a Chicago Hauntings tour she owns and runs. She's certain that building management would prefer everyone forget about the property's past.

"The owners really need to make sure they keep tenants, so probably the less said the better," Bielski said while touring Testa's apartment recently.

Mabel Guzman, the president-elect of Chicago Association of Realtors, says real estate agents, sellers and landlords in Illinois aren't required to disclose a history of violent crime to clients, buyers or potential tenants.

"If I know the answer and you ask me that question, I am going to answer it. I'll tell you everything," Guzman said, though she won't necessarily initiate the conversation out of fear a property or a neighborhood could be ‘red-lined’. Real estate agents need to be very careful about the nations' fair housing laws, she added.

Interestingly, the law does require disclosure about structural defects like cracks in the foundation, or environmental hazards like mold, lead-based paint and even previous production of methamphetamine in a home. But not murder.

Fox Chicago requested interviews with the current residents of a dozen so-called stigmatized homes in the Chicago. We reached out to property owners everywhere -- everything from the townhouse where Richard Speck strangled and stabbed eight student nurses in 1966 to the Oak Park home where mobster Sam Giancana was shot seven times in his basement in 1975. Most of the current residents never answered us, and some asked us -- even begged us -- not to not put their homes on the news again, and we've complied.

Other properties, like the historic Naperville mansion where Marilyn Lemak notoriously drugged and suffocated her three young children in 1999, have been given new life. North Central College took over the home two years ago and hopes to make it the official residence of its next president.

Still others, like the childhood home of singer/actress Jennifer Hudson remain in limbo. Representatives for Hudson would not comment on what she plans to do with the now-abandoned house, site of the murders of her family members in 2008.

"We do know that 25 to 30 percent of the population believes in ghosts, believes that they have seen ghosts, and I would suspect that being in a house in which someone was subjected to a violent death leaves behind some kind of aura,” said Dr. Arthur Lurigio, professor of psychology and criminal justice at Loyola University. “I think people believe that if you don't leave the earth naturally, if it's a suicide, a homicide, an

accidental death, that spirit isn't resting and therefore, it still has a presence on your property and its going to affect your life adversely."

Bielski says the spirit of Louisa Luetgert definitely isn't resting. Bielski is scouring the bowels of a former sausage factory on West Diversey for signs that Luetgart's ghost might be hovering. Luetgert was murdered by her husband Adolph at the factory in 1897.

"Police found her skull and part of other parts of her body in the furnace here in the basement and also a ring of hers with her initials on it," said Bielski.

113 years later, this building has been converted into trendy condos and, according to Bielski, some residents have reported seeing a woman in a long dress from the late 1800s. Could it be Luisa? Well, who else could it be, right?

The former mansion of Marshall Field Jr., who was found shot to death in his bedroom in 1905, has also been divided up into condos. The people who live there now, like Kim Horowitz, say he's still living with them.

"Upstairs, water turns on by itself," Horowitz says. "And sometimes it smells like cologne from olden days."

Horowitz believes it's one thing to live in a place where the crime is nearly a century old, another if the crime had happened in her lifetime.

"If a murder had happened here five years ago, as opposed to a hundred, it would freak me out," she said.

At the Pine Crest Apartments, Testa now says he's tempted to demand a decrease in his $600-per-month rent.

"If I came in here when they first showed me the place and they said, 'here is the apartment, by the way the lipstick killer once killed here,' I would be like 'I don't need this place, there's 100 other apartments to look at," Testa said.

Full disclosure, he says, would be the right thing to do.

"I get why they don't disclose, but I think they should," he said.

A recent study of more than 100 known stigmatized houses for sale found that they sat on the market about 45 percent longer than other properties. Still, they eventually sold for only about three percent less than similarly priced and marketed homes.

In Chicago, though, there are some huge exceptions to that rule. One North Side home, in which a nationally publicized double-murder occurred about five years ago, sold for about $150,000 below the original asking price.

About half the states in the United States require sellers to disclose a home's so-called traumatic history, but some of those regulations mandate disclosure for only a certain amount of time after a crime has occurred.

Teen Suicide Risk Factors: Parents Are Too Often Clueless

2010-01-12T18:24:00.000-08:00

By Nancy Shute

Suicide is the third leading cause of death among teenagers, and it's a tragedy that can be prevented. Given that almost 15 percent of high school students say they've seriously considered suicide in the past year, parents and friends need to know how to recognize when a teenager is in trouble and how to help.

Parents can be clueless when it comes to recognizing suicide risk factors, or at least more clueless than teens. In a new survey of teenagers and parents in Chicago and in the Kansas City, Kan., area, which appears online in Pediatrics, both parents and teenagers said that teen suicide was a problem, but not in their community. Alas, teen suicide is a universal problem; no area is immune.

The teenagers correctly said that drug and alcohol use was a big risk factor for suicide, with some even noting that drinking and drug use could be a form of self-medication or self-harm. By contrast, many of the parents shrugged off substance abuse as acceptable adolescent behavior. As one parent told the researchers: "Some parents smoke pot with their kids or allow their kids to drink."

Both teenagers and parents said that guns should be kept away from a suicidal teen. But since parents said they didn't think they could determine when a teenager was suicidal, parents should routinely lock up firearms, the researchers suggest. That makes sense. Firearms are used in 43.1 percent of teen suicides, according to 2006 data, while suffocation or hanging accounts for 44.9 percent.

The good news: Both parents and teenagers in this small survey (66 teenagers and 30 parents) said they'd like more help learning how to know when someone is at risk of committing suicide and what to do. Schools and pediatricians should be able to help, but we can all become better educated through reliable resources on the Web. These authoritative sites list typical signs of suicide risk, and they also provide questions a parent or a friend can ask a teenager to find out if he is considering killing himself. Here are good places to start:

The American Academy of Child and Adolescent Psychiatry lists signs and symptoms of suicidal thinking, such as saying things like "I won't be a problem for you much longer."

The American Academy of Pediatrics urges parents to ask the child directly about suicide. "Getting the word out in the open may help your teenager think someone has heard his cries for help."

The National Suicide Prevention Lifeline provides free advice to someone considering suicide, as well as to friends and relatives, at 800-273-TALK.

The National Alliance on Mental Illness's teenage suicide page makes the point that talking with someone about suicide will not "give them the idea." "Bringing up the question of suicide and discussing it without showing shock or disapproval is one of the most helpful things you can do," the NAMI site says. "This openness shows that you are taking the individual seriously and responding to the severity of his or her distress."

Crime Scene Leftovers Pose Problem For Sanitation

2009-06-28T14:41:00.001-07:00

Call it the Case of the Bloody Mattress.

City sanitation workers in southwestern Kentucky were recently left with the problem of how to dispose of a bloody mattress put out with the trash.

The mattress came from a home where police say a 37-year-old man appears to have died from self-inflicted stab wounds. The problem came when trash collectors realized they couldn't pick up a potential biohazard, but didn't want to leave it by the side of the road in a residential neighborhood in Hopkinsville.

"This was an area of concern for us because blood is considered a biohazard and not only can our trash trucks not pick it up, but it could be dangerous for people in the community," said George Hampton, a route supervisor for Hopkinsville Solid Waste Authority.

The Kentucky New Era reports that the mattress disappeared by midweek, but sanitation officials didn't take it and were still trying to make sure it was properly disposed of. The location of the mattress remained a mystery at week's end.

Hopkinsville sanitation workers received an anonymous call reporting a mattress, possibly covered in blood, that had been set on a curb outside of a home. That was the concern of the anonymous caller, Hampton said, who said children in the neighborhood could start to play on the mattress and come into contact with the dried blood that might have diseases.

Because there was blood on the mattress, sanitation workers couldn't haul it off with the rest of the trash.

"It raises a question for us about where we take it from here," Hampton said. "Someone has to clean up messes like these and we can't do it."

Solid Waste Superintendent Bill Bailey said sanitation workers aren't allowed to pick up possible biohazards, including blood, from the side of the road. Instead, Bailey said, the department needs to call other landfills to see who will pick up and take the items.

"Sometimes we can process and wrap it in plastic and dispose of it that way. But other times we have to contact a company that deals with disposing of medical waste."

Charlotte Write, a spokeswoman for Stericycle, a national company that specializes in medical waste disposal, said medical waste is generally burned to kill pathogens that can live in dried blood.

"It is important to dispose of all medical waste, especially waste that comes from the body, so as not to spread diseases," Write said.

Hopkinsville Police Chief Guy Howie said the families must clean up the scene of a murder or suicide or pay to have it done.

"It doesn't sound very friendly, I know, but that's just how it has to be handled," Howie said. "Someone has to clean it up and someone has to dispose of all of this, it's just a matter of figuring out who. It's amazing that just one mattress on a curb can raise so many questions."

Someone solved sanitation's problem by taking the mattress from in front of the home. Bailey said sanitation workers didn't remove it, but finding out what became of the mattress is important. It had to be properly sterilized and disposed of.

"We can't just stick it in our landfill and be done with it," Bailey said. "Whether it's on that curb or not, it's still hazardous material."

Grenade startles home cleanup crew

2009-06-23T07:55:00.000-07:00

AURORA,Il

How did a grenade end up in an otherwise unspectacular home in a quiet neighborhood on the far West Side of Aurora?

Neighbors and police were still trying to figure that out Monday evening after a hand grenade was discovered in the home of woman who died in May.

Family members stumbled across the grenade in a satchel while cleaning out the one-story home in the 200 block of Central Avenue.

The relatives took the grenade to the back yard, then called Aurora police. The Aurora cops then called in the Kane County bomb squad, who arrived around 1 p.m.

The commotion caused quite a stir in the neighborhood. Three cop cars. Police tape around the back yard.

Kane County Sgt. Willie Mayes said the bomb squad made the grenade safe so it could be transferred and removed it. Monday evening, officers did not yet know if it was a live grenade.

But with everyone safe, the more intriguing question becomes: Where did it come from?

When cleaning out a loved one's house, you expect to find many things -- family photos, old letters and plenty of mementos. Explosives are a bit more uncommon.

Neighbors said the woman had lived in the house for about 20 years. She was quiet but friendly, and was often seen walking down the street to the store.

She was 81 when she died. Her husband had died many years before, neighbors said.

Was he in the service? Was this a souvenir he brought back, as some veterans did?

Or did she bring it home herself? Neighbors said she was a bit of a collector, but a grenade is a hard thing to pick up at a flea market.

Her house is overgrown with bushes and trees. A dumpster on the driveway and red tape labeled "BIOHAZARD" is stretched across the door.

Monday night, a random collection of knickknacks was lying near the curb, free to anyone who cared to wander up.

The trash/treasures included glass jars, vases, a 1995 Smashing Pumpkins CD, 19 Ray Coniff (and his orchestra and choir) vinyl records, women's leather boots (size 6), a mug with a 1997 calendar on it and a brass bottle opener shaped like a Coke can.

But no clues as to the origins of the grenade.

Why you need crime scene cleanup services

2009-05-16T13:42:00.000-07:00

By Alex Thomson

Crime scene cleanup or trauma scene cleanup after the death of someone either violently or naturally is by and large the responsibility of the victim’s family. Even till few years ago, there were a handful of cleaning companies that specialized in trauma cleaning service. But today this niche service has emerged as a lucrative business and there are many companies who provide this service.

Trauma cleaning service requires special experience, skills, equipment and expertise to deal with different types of bio-hazardous waste and dispose them efficiently with the minimum possible emotional stress to the victim’s family.

The most traumatic form of death is violent death and leaves the victim’s family feeling both victimized and traumatized. Coming to terms with the unnatural death of a loved one is in itself an uphill task for the bereaved family, and to top it they have to deal with other practical matters like making funeral arrangements, dealing with insurance issues, contacting surviving family and friends and locating wills. Furthermore, in case of violent crimes the police and the media are also involved. This can really overwhelm any family. Here is where trauma cleaning service comes to your rescue. They lighten one of the heaviest burdens, that is of dealing with the horrid murder cleanup. They will take care of the crime scene cleanup, ensuring that the scene is restored to its pre-incidental state as far as possible and in the most quick and efficient manner thus allowing you to deal with other important matters. Most service providers work discreetly and protect the confidentiality of the sufferer and family.

Most of the times, the crime scenes are so ghastly that they can induce additional emotional trauma in victim’s friends and family. By hiring professionals for cleanup, you can reduce this emotional stress. Immediately after death the nature begins its process of breaking down the body. Unattended death scene and dead bodies can be dangerous as it gives rise to blood borne pathogens, mold spores and bacteria. You may try to clean the area by yourself but the exposure may result in flu-like diseases or direct attack on the respiratory system. So it is advisable to leave this job to professionals who specialize in bio fluid and blood remediation.

The total cost involving a trauma scene cleanup will depend on a number of factors. One of the most major factors is that how many technicians will be needed for the job, how long will the job take and the quantity of hazardous material that needs to be treated and disposed of. It can range anywhere in the range of $100 to $1000 per hour. Some people might call this business as capitalizing on death but it is still essential and indispensable in case of a death.

Crime Scene Cleanup: What It Involves

2009-05-13T20:31:00.000-07:00

A crime scene cleanup service is not without its complications. Crime scene cleaning encompasses restoring the crime scene to its original state. When a crime is usually discovered, crime scene cleaners are not called until after officers of the law, like the crime scene investigators, have done their jobs first and have given the go ahead for the cleaners to come in. If you intend to hire a crime scene cleanup company, you must make sure that they are well equipped and fit right to get the job done. A crime scene presents challenging conditions.

The Use Of Protective Gears:
Crime scenes can very well involve the use of hazardous or deadly substances. For safety reasons then, it has become imperative that crime scene cleaners use protective clothing, in addition to protective tools and gadgets. You must see to it that they have all the necessary protective gears and gadgets. The protective clothing can consist of disposable gloves and suits. A disposable gear is preferred nowadays since it offers the best protection against contamination. You use it one time and get rid of it. That way, the dangers of contamination is virtually brought down to zero percent. Protective clothing extends to respirators and the use of heavy-duty industrial or chemical-spill protective boots.

Among the gadgets that a crime scene cleaning company must have are special brushes, special sprayers, and wet vacuum. These special tools ensure added protection against getting into contact with the hazard could very well be present in the crime scene. There is large, special equipment such as a mounted steam injection tool that is designed to sanitize dried up biohazard materials such as scattered flesh and brain. You would also need to check if they have the specialized tank for chemical treatments and industrial strength waste containers to collect biohazard waste.

Of course, any crime scene clean up must have the usual cleaning supplies common to all cleaning service companies. There are the buckets, mops, brushes and spray bottles. For cleaning products, you should check if they use industrial cleaning products. A crime scene cleaning company must have these on their lists:

1 - Disinfectants including hydrogen peroxide and bleaches - The kinds that the hospitals used are commonly acceptable.

2 - Enzyme solvers for cleaning blood stains. It also kills viruses and bacteria.

3 - Odor removers such as foggers, ozone machines, and deodorizers

4 - Handy tools for breaking and extending such as saws, sledgehammers, and ladders

Established crime scene operators also equip themselves with cameras and take pictures of the crime scene before commencing work which. The pictures taken may prove useful for legal matters and insurance purposes. You never know which.

Needless to say, a specially fitted form of transportation and proper waste disposal is also needed. These requirements are specific. As you can imagine, crime scene cleaning is in a different category on its own. A home cleaning or janitorial service company may not be able to cope up with the demands of a crime scene. A crime scene cleanup service requires many special gears and tools that a home cleaning or a janitorial service company does not usually have or does not require. Crime scene cleaning if not done correctly can expose the public to untold hazards.

What Else To Look For In A Crime Scene Cleanup Company
You may also want to hire a company that has established itself. An experienced company with a strong reputation is always a plus but it could be expensive too. You will do well to balance your needs with what is your budget. There are several companies that offer specific prices such as for death scene clean up categories and suicide clean up categories. Most companies own a website and have round the clock customer service as receptionists.

When looking for a suitable crime scene cleaning service, among the first things you need to do is to scout for price quotes. Crime scene cleanup services usually provide quote after they have examined the crime scene and then they give you a definite quote. Factors that are usually considered include the number of personnel that will be needed to get the job done. It also includes the amount of time that might be needed. The nature and amount of the waste materials that need to be disposed will also be factored in. You can be sure that the more sophisticated equipments needed the more expensive it will get.

Crime Scene Cleanup And Your Insurance
For homeowners, the best approach is always to make sure that crime scene cleanup services clauses and provisions are written down on the contracts or policies. The inclusion of crime cleanup services clauses is very common and has become standard clause in most homeowner’s policy. Make sure that you are covered for this unforeseen event. Make sure that your policy directs the crime scene cleaning company to transact directly with the homeowner insurance company. A crime scene cleaning service is usually a standard clause in many homeowners’ insurance clause. These companies often do the paperwork in behalf of clients.

If for some reason you do not have such coverage by any policies relating to crime scene cleanup on your home, there are ways to keep your expenses controlled.

Finding the right company can be very taxing, especially that you have to deal with the emotional stress stemming from the crime itself, especially with a crime scene involving death.

There are many crime scene cleanup companies in operation nowadays. There are reliable professionals that you can hire and prices are relatively competitive. As of recently, crime-scene cleanup services can cost up to $600 for an hour of their service. A homicide case alone involving a single room and a huge amount of blood can cost about $1,000 to $3,000.

In recent years, crime scene cleaning has come to be known as, "Crime and Trauma Scene Decontamination or CTS. Basically, CTS is a special form of crime scene cleaning focusing on decontamination of the crime scene from hazardous substances such as those resulting from violent crimes or those involving chemical contaminations such as methamphetamine labs or anthrax production. This type of service is particularly common when violent crimes are committed in a home. It is rare that the residents move out of the home after it has become a scene of a crime. Most often, the residents just opt to have it cleaned up. That is why, it is very important to hire the best crime scene cleaning company out there. The place needs to be totally free from contamination of any kind. You have to make sure that the company is able to remove all traces of the violent crime that took place. This includes cleaning biohazards that are sometimes invisible to the untrained eye.

Legally speaking, federal laws state that all bodily fluids are deemed biohazards and you should make sure that the cleanup service company you hire understands this and includes it in the cleanup. These things appear as blood or tissue splattered on a crime scene. You must be able to hire a company that is equipped with special knowledge to safely handle biohazard materials. The company must have the knowledge what to search for in any give biohazard crime scene. For instance, the company should be able to tell clues such that if there is a bloodstain the size of a thumbnail on a carpet, you can bet that there is about a huge bloodstain underneath. Federal and State laws have their own laws in terms of transport and disposal of biohazard waste. Make sure that the company you hire has all the permits necessary.

It will also be a huge plus if you could hire people who not only has the special trainings but also who have the nature to be sympathetic. If you are close to the victim and have the cleaning done at the behest of the victim’s relatives, it would matter that the cleaners tread the site with some level of respect. It is a common site that family members and loved ones are often there at scene. In general, when looking for a suitable crime scene cleaners, you would take into considerations the kind of situation that the crimes scene presents and the demands that it require. Crime scene cleaning companies handle a wide variety of crime scenes and prices may vary from one to the other crime scene and one to the other company.

Each type of scene requires its own particular demands not only to make the crime scene look clean and neat on the surface but to make it germ free, and clean inside and to make it free from all deadly and infectious substances. The cleanup cost for biohazards may vary depending on degree of the bio hazard(s) on the scene. There may even be a category that changes the cleanup pricing which usually involves decomposing bodies and carcasses. Likewise, a cleanup of chemical hazards vary, depending on the amount of chemical hazards as well as the grades i.e. how hazardous the substance is in terms of human contact. Prices are also determined by the number of hours and personnel that it would to get the crime scene cleaned. In addition, the "gross factor" from crime scene involving death and gore needs to be taken under consideration regarding the chemicals that will be used as opposed to those crimes' that do not have gore involved.

Traumatic Grief

2009-05-06T07:40:00.001-07:00

By Nancy Crump

Since the late 1980’s, we have seen an increase in interest and research on the effects of trauma on the grief process. We have learned that the grief process from the sudden, unexpected, and often violent deaths of suicide, homicide, auto accidents, natural disasters, and other types of deaths, is very different from the grief process of those who have died from natural causes, old age, or long-termed illness. Many, if not all, of the deaths faced by Bio Technicians fall into the category of traumatic. Those family members who hire you have usually been touched by the trauma of the death. Understanding the traumatic grief process and its differences from other types of grief may be of some help to you as you deal with these family members.

There are several key elements that make the responses by family members to a traumatic death difficult. First is the suddenness of the death. Family members usually did not have time to prepare themselves for the death and to make the psychological adjustments to cope with the news of the death. Also, the suddenness of the death does not give the family an opportunity to say goodbye to the victim before their death. Second, the violence of the death may leave the family with horrific memories and nightmares that often interfere with the grief process. Third, many of these types of deaths require police intervention and the family is often not given the support, information, and compassion they need at the time. Another element can be the presence of the media at the time of the death, as well as weeks and months later if legal issues follow the death. Most traumatic deaths involve young people who’s parents, grandparents, and siblings may still live. Certainly, the death of a child or young person is very difficult to cope with.

Reactions to a traumatic death can be very different, more intense, and longer lasting than other types of death. The emotions following a traumatic death are often conflicting and intense. There is a tendency to relive the death event over and over in an attempt to make it real. Intrusive thoughts and nightmares are very common. Intense physical responses such as inability to eat or sleep, stomach aches and headaches, muscle tension, high blood pressure and a decrease in the autoimmune system are also common. Many times, the survivors must deal with intense feelings of guilt or remorse, feeling that they were somehow responsible or could have prevented the death “if only”. Family members have the need to tell the story of the death over and over again in an attempt to gain a sense of the reality of the death. They often have an overwhelming need to learn all they can about the circumstances of the death - how the person died, whether they were in pain, did they know they were dying, what were their last words, who saw what happened, and in cases of homicide, who committed the murder. All of these reactions are ways the survivors use to grasp the reality of the death and to begin the grief process.

As Bio Technicians, you are often called by family members or meet them upon arrival to the scene. Understanding some of the dynamics of trauma on the grief process may help as you help the family. Understanding the “normalcy” of the reactions you may see can help you feel more competent and assured to speak with family members without wondering whether or not you are saying the “right” thing. Some suggestions are listed below, but the most important thing is to convey sincerity and compassion to the family. They are very vulnerable and sensitive to words, expressions, and body language. Just make sure that what you say and do is congruent with how you feel or you will come across as insincere and uncaring.

Soon after a traumatic death, most survivors simply need to tell the story to anyone who will listen. It is important for their recovery to be able to do this. If you have time to listen, do so. They are not necessarily looking for any input from you; they just need someone to listen.

Remember that there are two basic rules for grieving people – you don’t hurt yourself or someone else. If, during the conversation, you hear comments that indicate the person is thinking of either, you might suggest they go talk to someone else before making a decision to do something like this. Create a list of counselors, therapists, or mental health centers to hand out at times like these. Take comments about thoughts of suicide seriously and offer to call a friend or family member to be with the person and get them help. Suicide rates often increase after a sudden, traumatic death of a loved one. These are very difficult situations for you as a caregiver, but you need to set limits as to what you can and cannot do. Listening and having resources available are all you need. The survivor needs to take some responsibility for them, and others who are better trained to handle these situations need to be contacted.

Although many reactions may look and feel “crazy”, most are normal reactions to the situation. Again, as long as they don’t hurt themselves or someone else, they are probably reacting normally to an abnormal situation. Helping normalize these reactions is very helpful to the survivor. Encouraging the survivor to talk and to express what they are experiencing is also helpful. Making a simple statement such as, “I think I’d feel the same way if this happened to me”, helps the survivor feel less out of control.

There are many support groups available to survivors that would make a good resource for them. Creating a list of those in your community or in nearby communities is a great gift for survivors. They may not want to attend a support group, but usually someone from the group is always willing to talk to them by telephone or offer assistance.

In the work you do, you may find yourself in situations of dealing with survivors who have needs you do not feel comfortable or competent in dealing with. That’s okay as it is not your responsibility to be all things to all people. However, there are these simple steps you can take to help your families in a meaningful way. You can listen. You can refer. You can offer resources. Having some general knowledge of the traumatic grief process may make you feel more competent in dealing with your families and knowing that you are being supportive and helpful in a meaningful way.

Below are some national organizations that offer support groups in almost every locality. They are specific to either the type of death or the relationship to the person who died and are more appropriate to traumatic deaths. They all have web sites or central telephone numbers that can be contacted for local information.

The Compassionate Friends – for parents’ whose child has died of any cause.
MADD – Mothers Against Drunk Drivers offer support for parents who a drunk driver killed child
Widowed Persons Service – sponsored by AARP for spousal death
SOS – Survivors of Suicide support groups
POMC – Parents of Murdered Children and other victims of homicide.

These and many other groups may be listed at your county’s Victim Assistance Office usually located in the office of the District Attorney. Also, check with your local hospices or hospitals. They offer support groups that are open to the public. Some local churches may also host support groups. As you create your list, don’t try to keep up with the dates and times of group meetings as they change frequently. All you need is the name of the group, a telephone number, and possibly a contact person. Leave it to the survivors to take the responsibility to make the calls on their own behalf.

RELEASE: Statement from Town and Gown Players

2009-04-26T15:43:00.001-07:00

ATHENS (MyFOX ATLANTA) - The three people we lost yesterday were a part of the rich 50-year history of this theater and, more than that, were vital members of the Town and Gown family.

Ben Teague, loving husband of UGA's Dr. Fran Teague for more than 40 years, was not only a friend but also a father figure to all at the theater. One would be hard pressed to find a Town and Gowner who had not learned at least one life lesson from this wise and kind hearted man. His wife wishes to say, "Yesterday Ben was murdered, which is hard to comprehend and impossible to accept. It was a beautiful day, however, and he was in his favorite place with the people he loved." Ben was a translator of German, Russian and English.

Marie Bruce was the binding force that held the Town and Gown community together. Having worked with Town and Gown for over 20 years, at one time or another she served in every capacity at the theater, artistically and administratively, from leading lady to president of the board to chief cook and bottle washer. A local attorney, Marie was the mother of two young children.

A gentle presence, Tom Tanner breathed life into every corner of Town and Gown through his quiet diligence and astounding creativity - most would call him genius. Father of an equally amazing daughter, Tom would tell you that while he enjoyed his work as director of the Regional Dynamics Economic Modeling Laboratory at Clemson University, his heart lived and thrived in the theater.

Ben, Marie and Tom were a part of our family, and as painful as their loss is for us, we know it is even more painful for their families. We want to extend our deepest sympathy to their immediate family and close friends outside the theater community. There are no words we can use to adequately express our grief.

We would like to thank the Athens Police department and the media for their respectful treatment of this tragedy. We want to thank the American Bio Recovery Association and A1 BIO-Clean Service for the generous donation of their services in our time of need. We also want to thank the Athens Community for their support. This tragedy effects everyone in the community in some way, and we know you share in our loss. We ask that the media continue to be respectful of our privacy during this difficult time.

Custodian’s stress-disorder suit restored

2009-04-22T06:24:00.000-07:00

Meghann M. Cuniff / Staff writer

A custodian who sued her school district after being forced to clean up the bloody scene of a student’s suicide had her lawsuit reinstated Tuesday by the Washington Court of Appeals.

Debbie Rothwell, who still works at Lakeside High School in Nine Mile Falls, suffers from post-traumatic stress disorder, according to a lawsuit filed in May 2007 by her lawyer, William Powell, of Spokane. The 16-year-old student shot himself in the head inside the school’s main entrance in 2004. The lawsuit was dismissed in January 2008 by Spokane County Superior Court Judge Greg Sypolt, who ruled the incident was covered by the Industrial Insurance Act.

But the Court of Appeals, in a 2-1 ruling, disagreed and reinstated the suit.

“There are people who do clean up the mess after one of these horrible murders or suicides happen,” Powell said Tuesday, referring to private professionals. “But the superintendent in this case chose not to do that. He should have known better.”

Along with former Superintendent Michael Green, now superintendent of the Woodland School District in Western Washington, the lawsuit names the Nine Miles Falls School District, Stevens County Sheriff Craig Thayer, two sheriff’s detectives and an unidentified man as defendants.

None was available for comment. Like most civil suits in Washington, the complaint seeks unspecified damages.

Rothwell’s complaints center around her task of cleaning up the suicide scene, then being asked to move a backpack she later learned belonged to the victim and contained a suspicious device that authorities detonated using a robot.

She stayed at work until after 4 a.m., cleaning the mess of blood, brain and bone alone, becoming “emotionally distraught and physically ill” before returning to the school less than four hours later at Green’s orders to serve cookies and coffee to grieving students and keep the media from the school, according to the suit.

At issue in the court decisions was whether Rothwell’s claim of post-traumatic stress disorder fell under the industrial injury act, which prohibits lawsuits based on industry injury or occupational disease.

Judges John A. Schultheis and Dennis J. Sweeney ruled it didn’t because it wasn’t the result of one work order. Her trauma grew over several days, according to their written opinion. Judge Teresa C. Kulik dissented.

Crime Scenes Often As Deadly As the Act Itself

2009-04-15T18:21:00.000-07:00

Chicago Tribune
Tara Gruzen, Tribune Staff Writer.

A few years ago, the Worth Police Department responded to the suicide of a man who shot himself in the head.
Wanting to spare the family more heartache, officers began looking for someone to clean the scene. They had to work through the night before they were successful.

What the officers were up against in the search was fear of becoming infected with the HIV virus or any other blood-borne pathogen.

It is a fear that has spawned an industry: cleaning up places where suicides or deaths from natural causes or violent crimes have occurred.

The crews arrive after the police have gone and the body has been removed to carry out a job that involves a high-tech service from workers willing to get into impermeable body suits, elbow-length gloves, boots with plastic coverings and large masks with respirators.

Dr. Robert E. Hirschtick, an infectious disease specialist at Northwestern Memorial Hospital, said proper treatment of crime scenes is more important than ever, especially when the death involves people who have led risky lives.

"People involved in violent crimes tend to have a greater incidence of blood-borne pathogens," he said. "You are often talking about a lot of chronic drug use."

The major concerns, Hirschtick said, are transmission of HIV, hepatitis B or hepatitis C. While Hirschtick said he has never consulted with a crime-cleanup company, he said doctors often are in contact with police to explain the risks of handling a death scene.

In the Chicago area, only a small number of companies now bill themselves as experts in the field.

Pioneers in the fledgling industry include Jim Abraham, who opened a company called Bio-Response in Orland Park a year ago. Abraham said his firm has since responded to about 175 death scenes throughout the area.

"It's just like working with radiation," he said. "We treat all scenes as contagious," he said.

Others, such as Glen Johnson, owner of A-Abace Services in Chicago, likens the jobs to asbestos removal. "You just don't know what you are dealing with when blood is involved. I've had so many people turn me down when they found out what the job was."

Members of cleanup crews working for firms such as those operated by Abraham and Johnson must go through extensive training in disinfection and deodorization procedures. They are taught to package the material they collect before taking it off the premises.

Abraham said that his crews are told not to enter a scene too quickly but to expose themselves gradually to whatever might lie ahead. They are specifically cautioned not to enter an area until they have confirmed the body is gone.

"I don't want my people seeing the victims, because they will tie the face into the scene," Abraham said.

Mathew Klujian Jr., owner of Mathew Klujian and Sons Cleaning in Chicago, said when tragedy strikes at home, families often want everything cleaned, even areas that were not tarnished.

Klujian said the efforts of his workers offer a degree of comfort to the families. "After a scene, people have a really eerie feeling about anything and everything."

The fee charged by such firms is based on the amount of effort required to clean up a death scene, with an average charge estimated at $1,500.

Although the pay is good--Johnson says he pays his workers $50 an hour--the nature of the work makes finding those willing to earn it a challenge.

"I've had so many people turn me down when they found out what the job was," said Johnson."A lot of people won't do it for any amount of money."

Cleanup completed at Civic Association

2009-04-06T07:53:00.000-07:00

April 5, 2009

Cleanup has been completed at the American Civic Association building in Binghamton, where a gunman killed 13 people and injured four before taking his own life Friday.

The American Bio-Recovery Association, a non-profit international association of crime and trauma scene professionals, said Sunday that the bio-recovery cleaning was complete. The Ipswich, Mass.-based group provided the service at no cost.

Two member companies, Disaster Clean Up of Endwell and the Bio-Recovery Corporation of New York City, donated labor and supplies to remediate the scene with a crew of six technicians.

Bio-Recovery Corporation Aids In Binghamton Crime Scene Cleanup

2009-04-05T20:14:00.000-07:00

PRESS RELEASE
April 5th 2009

Bio-Recovery Corporation of New York City and Diaster Scene Cleanup of Endwell, NY responded to the American Civic Association on April 5th 2009 at the request of the American Bio-Recovery Association to aid the American Civic Association and the entire Binghamton community with the cleanup of the crime scene left in the aftermath of Fridays multiple homicide, suicide at their offices located at 131 Front St Binghamton, NY.

At the request of Dale Cillian, President of the non profit American Bio-Recovery Association (ABRA), the two named companies above provided all the labor and equipment to complete this cleanup in one day at no cost to the American Civic Association. "I couldn't have done this without you guys," stated Andrew Baranoski, Executive Director of the non-profit American Civic Association.

The American Bio Recovery Association, an international association of Crime & Trauma Scene Cleanup professionals strives to make these services available to all that require it throughout the United States.

The Top 13 Worst Jobs with the Best Pay

2009-02-28T13:09:00.001-08:00

These are dirty jobs and somebody has to do them. At least they get paid well for their efforts
Think you have a lousy job? You're not alone. So do about half of your fellow workers—and about a quarter of them are only showing up to collect a paycheck, according to a survey conducted by London-based market information company TNS. Grumbling over the size of that check is common, too. About two-thirds of workers believe they don't get paid enough, says TNS—even though many of them may actually be overpaid, compared to average compensation data

Crime-Scene Cleaner
Average pay: $50,400
If crime-scene cleanup was just wiping blood off the floors—well, that would be easy. But CSI fans with get-rich-quick dreams should note the job involves more than handiness with a mop and a tolerance for the smell of decomposing flesh. Getting rid of bodily fluids typically calls for more rough-and-ready methods, such as ripping up carpet, tile, and baseboards. It also sometimes means working in confined spaces (if someone was electrocuted in an attic, for example). And when tearing up old houses, workers face exposure to hazards such as lead paint and asbestos—not to mention the combustible chemicals involved in drug-lab abatement.

Crime Scene Cleanup: What It Involves

2009-02-20T22:34:00.001-08:00

The Restoration Resource

A crime scene cleanup service is not without its complications. Crime scene cleaning encompasses restoring the crime scene to its original state. When a crime is usually discovered, crime scene cleaners are not called until after officers of the law, like the crime scene investigators, have done their jobs first and have given the go ahead for the cleaners to come in. If you intend to hire a crime scene cleanup company, you must make sure that they are well equipped and fit right to get the job done. A crime scene presents challenging conditions.

The Use Of Protective Gears:
Crime scenes can very well involve the use of hazardous or deadly substances. For safety reasons then, it has become imperative that crime scene cleaners use protective clothing, in addition to protective tools and gadgets. You must see to it that they have all the necessary protective gears and gadgets. The protective clothing can consist of disposable gloves and suits. A disposable gear is preferred nowadays since it offers the best protection against contamination. You use it one time and get rid of it. That way, the dangers of contamination is virtually brought down to zero percent. Protective clothing extends to respirators and the use of heavy-duty industrial or chemical-spill protective boots.

Among the gadgets that a crime scene cleaning company must have are special brushes, special sprayers, and wet vacuum. These special tools ensure added protection against getting into contact with the hazard could very well be present in the crime scene. There is large, special equipment such as a mounted steam injection tool that is designed to sanitize dried up biohazard materials such as scattered flesh and brain. You would also need to check if they have the specialized tank for chemical treatments and industrial strength waste containers to collect biohazard waste.

Of course, any crime scene clean up must have the usual cleaning supplies common to all cleaning service companies. There are the buckets, mops, brushes and spray bottles. For cleaning products, you should check if they use industrial cleaning products. A crime scene cleaning company must have these on their lists:

1 - Disinfectants including hydrogen peroxide and bleaches - The kinds that the hospitals used are commonly acceptable.

2 - Enzyme solvers for cleaning blood stains. It also kills viruses and bacteria.

3 - Odor removers such as foggers, ozone machines, and deodorizers

4 - Handy tools for breaking and extending such as saws, sledgehammers, and ladders

Established crime scene operators also equip themselves with cameras and take pictures of the crime scene before commencing work which. The pictures taken may prove useful for legal matters and insurance purposes. You never know which.

Needless to say, a specially fitted form of transportation and proper waste disposal is also needed. These requirements are specific. As you can imagine, crime scene cleaning is in a different category on its own. A home cleaning or janitorial service company may not be able to cope up with the demands of a crime scene. A crime scene cleanup service requires many special gears and tools that a home cleaning or a janitorial service company does not usually have or does not require. Crime scene cleaning if not done correctly can expose the public to untold hazards.

What Else To Look For In A Crime Scene Cleanup Company
You may also want to hire a company that has established itself. An experienced company with a strong reputation is always a plus but it could be expensive too. You will do well to balance your needs with what is your budget. There are several companies that offer specific prices such as for death scene clean up categories and suicide clean up categories. Most companies own a website and have round the clock customer service as receptionists.

When looking for a suitable crime scene cleaning service, among the first things you need to do is to scout for price quotes. Crime scene cleanup services usually provide quote after they have examined the crime scene and then they give you a definite quote. Factors that are usually considered include the number of personnel that will be needed to get the job done. It also includes the amount of time that might be needed. The nature and amount of the waste materials that need to be disposed will also be factored in. You can be sure that the more sophisticated equipments needed the more expensive it will get.

Crime Scene Cleanup And Your Insurance
For homeowners, the best approach is always to make sure that crime scene cleanup services clauses and provisions are written down on the contracts or policies. The inclusion of crime cleanup services clauses is very common and has become standard clause in most homeowner’s policy. Make sure that you are covered for this unforeseen event. Make sure that your policy directs the crime scene cleaning company to transact directly with the homeowner insurance company. A crime scene cleaning service is usually a standard clause in many homeowners’ insurance clause. These companies often do the paperwork in behalf of clients.

If for some reason you do not have such coverage by any policies relating to crime scene cleanup on your home, there are ways to keep your expenses controlled.

Finding the right company can be very taxing, especially that you have to deal with the emotional stress stemming from the crime itself, especially with a crime scene involving death.

There are many crime scene cleanup companies in operation nowadays. There are reliable professionals that you can hire and prices are relatively competitive. As of recently, crime-scene cleanup services can cost up to $600 for an hour of their service. A homicide case alone involving a single room and a huge amount of blood can cost about $1,000 to $3,000.

In recent years, crime scene cleaning has come to be known as, "Crime and Trauma Scene Decontamination or CTS. Basically, CTS is a special form of crime scene cleaning focusing on decontamination of the crime scene from hazardous substances such as those resulting from violent crimes or those involving chemical contaminations such as methamphetamine labs or anthrax production. This type of service is particularly common when violent crimes are committed in a home. It is rare that the residents move out of the home after it has become a scene of a crime. Most often, the residents just opt to have it cleaned up. That is why, it is very important to hire the best crime scene cleaning company out there. The place needs to be totally free from contamination of any kind. You have to make sure that the company is able to remove all traces of the violent crime that took place. This includes cleaning biohazards that are sometimes invisible to the untrained eye.

Legally speaking, federal laws state that all bodily fluids are deemed biohazards and you should make sure that the cleanup service company you hire understands this and includes it in the cleanup. These things appear as blood or tissue splattered on a crime scene. You must be able to hire a company that is equipped with special knowledge to safely handle biohazard materials. The company must have the knowledge what to search for in any give biohazard crime scene. For instance, the company should be able to tell clues such that if there is a bloodstain the size of a thumbnail on a carpet, you can bet that there is about a huge bloodstain underneath. Federal and State laws have their own laws in terms of transport and disposal of biohazard waste. Make sure that the company you hire has all the permits necessary.

It will also be a huge plus if you could hire people who not only has the special trainings but also who have the nature to be sympathetic. If you are close to the victim and have the cleaning done at the behest of the victim’s relatives, it would matter that the cleaners tread the site with some level of respect. It is a common site that family members and loved ones are often there at scene. In general, when looking for a suitable crime scene cleaners, you would take into considerations the kind of situation that the crimes scene presents and the demands that it require. Crime scene cleaning companies handle a wide variety of crime scenes and prices may vary from one to the other crime scene and one to the other company.

Each type of scene requires its own particular demands not only to make the crime scene look clean and neat on the surface but to make it germ free, and clean inside and to make it free from all deadly and infectious substances. The cleanup cost for biohazards may vary depending on degree of the bio hazard(s) on the scene. There may even be a category that changes the cleanup pricing which usually involves decomposing bodies and carcasses. Likewise, a cleanup of chemical hazards vary, depending on the amount of chemical hazards as well as the grades i.e. how hazardous the substance is in terms of human contact. Prices are also determined by the number of hours and personnel that it would to get the crime scene cleaned. In addition, the "gross factor" from crime scene involving death and gore needs to be taken under consideration regarding the chemicals that will be used as opposed to those crimes' that do not have gore involved.

Risks of Using In-house Employees for Environmental Cleanups

2009-02-19T14:01:00.000-08:00

By Gerard M. Giordano, Esq.

In an attempt to save money, property owners may be tempted to use their own Employees to clean up contamination at their facilities in order to comply with state or federal environmental laws. However, there may not be any real savings because when property owners (as employers)do commit to such a venture,they must comply with the Occupational Safety and Health Administration’s (OSHA)regulations that may be applicable. These are designed to protect employees from occupational injuries and illnesses,and failure to comply with these regulations could result in fines that may offset any savings.

A property owner who orders his employees to clean up or work with hazardous substances must comply with a number of precautionary regulations. The most comprehensive is 29 CFR 1910.120, which deals with hazardous waste operations and emergency response. An employer is required to develop and put into writing a safety and health program for any employees engaged in hazardous waste cleanup operations.

The elements of an effective program include requiring an employer to identify and evaluate specific hazards and to determine the appropriate safety and health control procedures to protect employees before any work is initiated. Likewise, protective equipment must be utilized by employees during the initial site entry and, if required,during subsequent work at the site. The employer must also periodically monitor employees who may be exposed to hazardous substances in excess of OSHA ’s regulations.

Once the presence and concentration of specific hazardous substances and health hazards have been established, employees involved in the cleanup operations must be informed of any risks associated with their work. Under certain ircumstances,regular ongoing medical surveillance of employees by a licensed physician, and without cost to the employees or lost pay, may be required.

Numerous other safeguards are also required by OSHA. For example, OSHA’s hazardous communications program, 29 CFR 1910.120, requires an employer to establish and implement a hazard communication program if, during the course of the cleanup, employees may be exposed to hazardous chemicals.

The requirements are essentially the same as those in workplaces where employees are routinely exposed to hazardous chemicals. The program must include container labeling, production of material safety data sheets and employee training. The employer must also provide a full description of the OSHA compliance program to employees, contractors and subcontractors involved with the cleanup operations as well as OSHA,and to any other federal,state or local agency with regulatory authority over the cleanup.

Regulation 29 CFR 1910.120 also requires an employer that retains the services of a contractor or subcontractor to inform them of any identified potential hazards of the cleanup operations. Generally, it is the involvement of employees that triggers an employer’s obligations under the Occupational Safety and Health Act. If contractors were retained, it would be the contractors’ responsibility to comply with these OSHA requirements on behalf of their employees, assuming that the employer
retaining the contractor has neither employees involved in the cleanup nor employees potentially exposed to health hazards arising from the cleanup.

In addition to the contractor’s required compliance with OSHA regulations, it is imperative that a property owner include in any agreement with the contractor that the contractor must comply with all pertinent OSHA regulations. If possible,the agreement should also provide for indemnifications from the contractor to the property owner for claims arising from the cleanup. These indemnifications will be important if the employees of the contractor are injured or subsequently become ill because of such work. The indemnifications should survive the completion of the work. These precautions will help insulate the property owner from both governmental actions and potential third-party claims.

Failure to comply with OSHA regulations on the part of the property owner who uses his own employees to perform a cleanup or work with hazardous substances may result in substantial penalties. Under OSHA, fines can be levied for each violation found by an inspector. These violations can result in non-serious, serious or willful violations with penalties as high as $70,000 for each violation. If a subsequent inspection is performed and violations are found which have not been corrected from an original inspection,daily penalties could be levied resulting in substantial fines.

Compliance with OSHA regulations should be a factor when a property owner decides to use in-house employees for cleanups. In the long run, there may not be any savings to the employer. Furthermore, because of the employer’s lack of familiarity with the OSHA regulations governing the cleanup of hazardous sites,the employer could be subject to fines as a result of its failure to comply with the OSHA regulations.

Therefore, it may be prudent in the long run to retain a company whose business is devoted to doing only cleanups. This company will have the expertise and continuing obligations to protect its employees.

Gerard Giordano is special counsel at the law firm of Cole, Schotz, Meisel, Forman & Leonard, P.A., based in Hackensack, NJ. He is a member of the firm’s Environmental Department, and his practice focuses particularly on OSHA matters. Prior to practicing law, Mr. Giordano worked at the U.S. Department of Labor – Occupational Safety and Health Administration (OSHA) as an industrial hygiene compliance officer.

Health officials debate cleanups, residual risks of meth

2009-02-15T23:11:00.000-08:00

By Christine Byers
ST. LOUIS POST-DISPATCH

In thousands of methamphetamine busts each year, drug agents don protective
suits and breathe through respirators as they cart away toxic chemicals.

But they leave something behind.

For years, invisible meth residue remains trapped in ductwork, carpeting and
walls.Eighteen states have decided that the residue is so hazardous the homes must be decontaminated. But not Missouri and Illinois — both states among the top five for lab busts in 2007.

And that leaves people like Dennis and Tina Kasden feeling vulnerable. They moved into a home on a peaceful lake in Jefferson County six months after it was raided for meth in 2007. Then they started getting sick. And though doctors can't say for sure why, the Kasdens have no doubt. "All I know is, inhalers that used to last me six months now only last me one month," said Dennis Kasden, who suffers from a sinus condition.

Testing commissioned by the Post-Dispatch found meth residue levels in the home
so severe, the house would be condemned in 13 states. Missouri health officials say research has yet to prove meth residue is dangerous, so they don't believe it's fair to mandate costly cleanups.

Illinois health officials acknowledge the health risk, but lawmakers there have
yet to act. Caught in the middle are local officials — some of whom say they're tired of watching families like the Kasdens move into homes without knowing the risks national experts believe exist at their new addresses.

"Who knows what's in these houses, what they used to cook meth with?" said St.
Louis County building inspector Aaron Tossey. "For the communities, they deserve for government agencies to address this. They deserve better."

RESEARCHING THE RISK
The 18 states with cleanup laws often cite the research of Dr. John Martyny of
the National Jewish Medical and Research Center and Dr. Jeff Burgess, a professor for the University of Arizona's College of Public Health.

In research spanning a decade, both have found that police officers involved in
meth raids, children removed from meth labs and people who have moved in after
the raids have suffered short-term symptoms including headaches, nausea and
asthma. But both concede there is no test to pinpoint meth residue as the cause of the symptoms.

Nor have they studied long-term effects. They say not enough time has passed to
do so. Yet both insist meth residue is dangerous. "There is no question these labs should be cleaned before people move in," Burgess said. "I wouldn't want to move my family into a former lab that hadn't been cleaned up."

The U.S. EPA plans to issue voluntary cleanup guidelines this year but has yet
to set an acceptable residue level. Congress wants the EPA to set a level by
2011, but the agency said it lacks the money to study the issue.

Even without those results, the EPA is convinced meth residue poses a health
risk, said Dr. Kevin Teichman, a deputy administrator for science with the
agency's Office of Research and Development. But with no federal mandate to
force cleanups or set residue levels, it's up to states to decide what residue
levels are dangerous and what to do about it.

A VARIED APPROACH
With no way to say what is an acceptable level of residue, some states have set
their own. Thirteen have decided that no residue is safe and have set the levels at the lowest that can be detected, or the equivalent of spreading one packet of sugar
across 23 football fields.

Four states have a higher limit — roughly a sugar packet spread over four
football fields. Cleaning a house that was used to cook meth to either of those standards can cost more than $10,000 for professional contractors.

Health officials in states with cleanup laws say cost is the biggest hindrance
to compliance.

The 18th state with a cleanup mandate, North Carolina, has not set a standard
for residue levels. It allows property owners to do the cleanups as long as
they follow the state's guidelines.

Some states require that only severely contaminated homes be cleaned by
professionals. Others require all to be professionally cleaned, sometimes by
state-certified contractors.

Some put liens against homes to cover the cost and force cleanups. In extreme
cases, when the cost of the cleanup outweighs what the house is worth, states
require former meth labs to be bulldozed.

'JUMPING THE GUN'
Missouri state officials, including Dr. Rebecca Tominack, think those states
are "jumping the gun." "You can make an issue out of something and get people
all worried and upset, but you're not doing them a favor if you're not
science-based," said Tominack of the Missouri Regional Poison Center.
"Detection does not equal poisoning."

Public Health Epidemiologist Gale Carlson said concerns about meth residue are
overblown. "You need to ingest this stuff, like lick walls and countertops, but is it a significant enough dose to cause adverse health effects?" asked Carlson, of
Missouri's Department of Health and Senior Services. "That is something we
believe has not been discussed, discovered or researched enough."

That's not the view of the National Alliance for Model State Drug Laws, a
congressionally funded group that studies drug laws across the country. In a yearlong study for the U.S. Department of Justice, the group noted that labs not cleaned "pose significant environmental and health threats."

States shouldn't ignore or downplay the risks, said Sherry Green, the group's
executive director. "To cavalierly insinuate that other states are simply giving in to fear mongering on this issue is irresponsible," Green said.

Martyny said Missouri health officials are "out of the loop" if they believe
licking surfaces is the only way to be exposed to meth residue. He said walking
into a former meth lab for someone with respiratory issues is similar to
someone with cat allergies walking into a home where a cat once lived.

"You don't know there was a cat there because you lick your hands. You know
because the dander gets airborne and you inhale it," Martyny said. "If you
already have asthma, a little bit of meth goes a long way."

Even Carlson won't rule out a risk to young families. "I'm 63 years old, and knowing what I know about meth labs, I wouldn't be worried," he said. "But I don't have kids crawling around."

LOCAL ACTION
For now, Missouri health officials offer only suggestions for cleanup, and that
frustrates some county health officials across the state.

In Webster County, near Springfield, the Health Department offers inexpensive
tests to detect meth residue in a home. But they can't force previous or
current owners to pay for cleanups. They can only hand the current owners the
state's cleanup guidelines.

"It's heart wrenching to leave them because that's all we can do by law," said
Richard Mann, a county environmental health specialist. "Right now, this is all we can do and say: 'Have a nice life and we hope you don't get sick.'"

But some counties aren't waiting for the state to take action.

Police in St. Louis and St. Charles counties have begun telling county
inspectors of meth lab busts in unincorporated areas. Inspectors then force
cleanups through existing nuisance ordinances that require properties be safe
and sanitary.

About a dozen former meth labs have been condemned in unincorporated St.
Charles County. Six have been cleaned, one demolished, and the rest either
await work or are involved in court action, said Art Genasci, director of
neighborhood preservation. "We're fortunate that some local jurisdictions are addressing the issue, but I would hope the state would address it so everyone could be protected statewide," Genasci said.

Tossey said fewer than a dozen former meth labs have been cleaned since he
started working with St. Louis County police. He worries about the hundreds of
other houses that already have new families living in them.

"Meth labs can destroy these properties. They can reduce the value and
appearance," Tossey said. "This is all a battle, a fight for the value and
safety of our communities."

ILLINOIS CLEANUPS
In the Metro East area, no counties are condemning former meth labs. The state, like Missouri, also hasn't mandated cleanup.

But the Illinois Department of Public Health has taken limited steps — working
with state child-welfare workers in a handful of cases to force parents in
busted meth labs to clean up the properties before they could get their
children back.

The state Health Department's meth expert, toxicologist Kathy Marshall, believes meth labs should be decontaminated. But lawmakers must mandate it. For now, Marshall said she's doing all that she can.

Every time police tell her about busts, she sends letters to the property owner
recommending they follow the state's cleanup guidelines. She said the letters
often reach out-of-state landlords who have no idea why the rent stopped coming
in.

Most letters are ignored. "Unless people are forced to do it, they're not going to, or they're going to drag their feet about it," she said. "All we can do is give advice and hope they follow it."

Missouri health officials don't send letters. Instead, they post online
guidelines, which contain advice similar to Illinois' letters.

In 2005, Missouri's health officials tested the guidelines to clean former meth
labs. They got conflicting results. "It drove us crazy," Carlson said. "In some places, after we cleaned it, we actually made it worse. But, by and large, they worked well."

The Kasdens said they would have preferred to live in a state that forced
owners to clean up labs. That way, they wouldn't have moved into one and been
stuck with the risks. They can't afford to hire a professional company.

They say they're going to try to decontaminate their home on their own — and
hope it works.

Sunshine Cleaning

2009-02-04T07:59:00.000-08:00

Sunshine Cleaning is a comedy-drama starring Amy Adams and Emily Blunt.

Sunshine Cleaning follows an average family that finds the path to its dreams in an unlikely setting. A single mom and her slacker sister find an unexpected way to turn their lives around - once the high school cheerleading captain who dated the quarterback, Rose Lorkowski (Amy Adams) now finds herself a thirty something single mother working as a maid. Her sister Norah (Emily Blunt) is still living at home with their dad Joe (Alan Arkin), a salesman with a lifelong history of ill-fated get rich quick schemes. Desperate to get her son into a better school, Rose persuades Norah to go into the crime scene clean-up business with her to make some quick cash. In no time, the girls are up to their elbows in murders, suicides and other…specialized situations. As they climb the ranks in a very dirty job, the sisters find a true respect for one another and the closeness they have always craved finally blossoms. By building their own improbable business, Rose and Norah open the door to the joys and challenges of being there for one another—no matter what—while creating a brighter future for the entire Lorkowski family.

Here’s the Sunshine Cleaning Trailer, hit HQ in the menu bottom right for improved quality. The movie is due out March 13, 2009.

Crime & Trauma Scene Bio-Recovery – Growing Pains in a Niche Industry

2009-02-02T16:03:00.000-08:00

by Kent Berg

Like many people in the restoration industry considering expanding into crime and trauma scene bio-recovery, you may want to know about the trends in the marketplace and who your potential competitors are. However, before I tell you where the industry is and where it is going, let’s look at from where it came…

In the mid-to-late 1990s, the crime and trauma bio-recovery industry was in its infancy. There were only a handful of companies providing service as full-time dedicated businesses. As these companies began to market themselves and the media began running articles and interviews, budding entrepreneurs took notice, and a small but steady stream of novices entered the industry. The insurance industry also began to recognize the capabilities of trained and certified companies. There were fewer complaints and callbacks from their insureds, and the frequency of “rip and tear” remediation dropped in favor of proper decontamination and disinfection practices.

Today, roughly 12 years into the life of this business, we are seeing families, businesses and industrial customers getting their scenes cleaned up without having to ask untrained and psychologically unprepared employees or family members to undertake these gruesome tasks. But with this influx of new companies has come problems. Since1996 the industry has watched as an incredible influx of new companies try their hand at this unique and macabre business. What was once an open market is rapidly changing.

While many areas of the country are still in need of crime scene cleanup companies, many areas are saturated. States like Florida, California, Ohio and New Jersey, and cities like Phoenix, Atlanta, Seattle and Philadelphia are literally teeming with bio-recovery service providers. As more companies enter these markets, there results a dilution of the supply/demand ratio, and thus the newcomers are either going out of business shortly after start-up or they diminish the incomes of the established companies there before them, in turn forcing them to diversify or die. Why is this happening? As a niche market, there are a limited number of scenes that need to be cleaned. Unlike other industries that entice new potential clients to try their services, the bio-recovery industry has to wait for something horrible to happen and either make themselves available or hope for a referral from public safety officials.

When there are more bio-recovery companies than horrible events, company owners have to look for other ways to supplement their income. Many companies have entered the fire/water/smoke remediation market, while others have expanded into the mold/lead/asbestos fields. Just as remediation companies have expanded into the crime scene markets, we are seeing many in the crime scene markets enter the traditional abatement/remediation fields in order to survive.So what is the big attraction of crime scene bio-recovery?

The lure of big money, no formal education and low start-up costs has attracted a broad variety of players. Like most industries, the quality of service varies widely. Although the American Bio-Recovery Association (www.americanbiorecovery.com) has gained significant recognition and credibility for many in the industry, there is still a disturbing number of companies who fail to comply with federal and state regulations, have received no formal training or industry certification, or have failed to embrace ethical business practices. Unlike many business owners who see crime scene cleanup as a moral calling to provide a service very similar to funeral homes, others see an opportunity to plunder the coffers of the dead and bereaved, often charging obscene fees for shoddy work.

Unfortunately, the public is painfully unaware of what constitutes a good company and often believes that these services are regulated and certified by the government. The greatest problem we face with this industry is that it is unregulated in most states, counties, and municipalities. With the exception of Louisiana, New York City, Florida and California, there are no industry-specific regulations, nor am I currently aware of any government entities in that intend to propose legislation in the foreseeable future. With a lack of governmental oversight, it is often ABRA that gets phone calls from the public, insurance adjusters, lawyers, and state attorneys wishing to “report” unsatisfactory experiences with poor service providers. Some of the more unnerving complaints include such tales as: “When our family walked across the ‘professionally decontaminated’ vinyl tiled kitchen floor, blood spurted up between the tiles splattering our shoes” or “After the crew left, we went to remove a pot of chili from the stove and found a three-inch skull fragment floating on top.”

There are also stories of scare tactics like, “They told us that due to the biological hazards of airborne contaminants, all of the home contents had to be disposed of including the china, silverware, appliances, everything, and then weeks later we found most of our belongings being sold at a flea market.” Training has also been a hot issue in the industry. Like the companies who make up the industry, the training offered varies widely. Although ABRA-approved training centers provide highly competent, in-depth training programs with ABRA certification, and a few independent for-profit entities reportedly have a good curriculum, many more companies have popped up offering less-than-stellar training.

Many service providers say they are “certified” on their Web sites, but don’t say by whom. Many say they are “OSHA Certified,” but that is simply not true: OSHA does not certify companies to do this type of work, they only provide training in safety regulation compliance. On the bright side, the industry as a whole has established itself as a legitimate and needed service. More and more businesses, industries, public safety agencies and social assistance organizations are recognizing what scientists and psychologists have been saying for years, that qualified cleanup companies relieve families and the public from being exposed to disease hazards as well as the psychological trauma associated with these horrific scenes. In fact, government agencies are beginning to initiate contingency contracts in case something should happen on city, county, or federal property, and many are begin to recognize ABRA.

The National Institute for Occupational Safety and Health recognizes ABRA’s position in the industry and has sought its assistance regarding the distribution of OSHA compliance materials to the industry.So where do we truly stand as an industry? I like to think we are in our adolescent stage, the rebellious, finding-our-own-way stage. As we mature we will see more professionalism, especially as a more savvy public begin to be more discriminating in seeking out a qualified service provider for their scene cleanup.

Even as the economy continues its downturn, we know this is an industry that will not go away, and in all probability a recession will, sadly, generate more cleanups. On the other hand, as the U.S. job market becomes weaker and more people lose their jobs to downsizing, they will look for opportunities that appear lucrative, easy to get into, and don’t require a college education. Many will think that crime and trauma scene bio-recovery is the answer. Where they are geographically, ethically, and educationally will determine if they are right.

Ten Big Concerns in the Bio-Recovery Industry

2009-02-02T15:52:00.000-08:00

by Kent Berg

If you are in, or are contemplating entering, the bio-recovery industry, it’s important to remember this goal: the complete clean up of blood, tissue and other potentially infectious materials. Problem is, many people think that’s the only goal, and so all that is needed is a strong stomach and a mop. In fact, there are companies out there cleaning up scenes with that approach in mind. What we as technicians have to remember, however, is that in order to accomplish our task, there are a number of concerns we must address in order to do the job safely, effectively, and in compliance with the law. Ignoring any of these 10 concerns can cause employees to get sick (potentially with a lifetime of medical bills you will have to pay); lead to lawsuits from employees as well as customers; result in a bad reputation for poor performance; raise the ire of law enforcement agencies, and even lead to government fines.

Pathogenic Microbes These harmful bacteria, viruses and fungi can be present in spilled blood and body fluids as well as in the air. Splashes of blood or body fluids and inhalation of aerosolized blood or fungal spores from the gastrointestinal tract can cause illness. Some viruses, like Hepatitis, can even cause death. Most people are under the impression that these pathogens die when blood dries, but this is not the case. In fact, scientists have found live Hepatitis virus in blood that has been dried for over a month, and they believe it can actually live substantially longer. Protection against these invisible germs is paramount, and requires suits, gloves, face shields and respirators, regardless of how old the blood is. Not just any glove or suit will do, either. To assure that maximum protection is attained, seek out PPE that is specifically rated by the manufacturer or a testing organization like ASTM (American Society for Testing and Materials) for the job you are performing.

Psychological Trauma Just because someone has gutted a deer, worked in a nursing home or cleaned up after a nosebleed doesn’t mean they are psychologically prepared to clean a trauma scene. These scenes can be horrific: pieces of scalp hanging from the ceiling fan; brain matter splattered on the oil painting of the smiling family; bloody handprints sliding down the wall of a stabbing victim’s apartment; the crying and wailing of the family in the next room as you wipe away the remnants of their loved-one’s last moments. Turnover in this business is usually because of nightmares, inability to sleep, and depression. Staying mentally healthy is an important part of protecting yourself on the job.

Disinfectant Efficacy
Although there are more than 100 antimicrobial products that claim to kill germs, it is imperative to select the right one for the target pathogens you may encounter. Among the those rated to do the job, their true efficacy varies considerably and is subject to surface conditions, temperature, organic load, and even the material the contaminant is on. Disinfectant efficacy is also heavily influenced by the presence of biofilm. Biofilm is produced when bacteria colonize and collectively produce a coating that envelops the entire colony. This coating provides a protective layer under which the bacteria can thrive unaffected by many disinfectants.
Overlooked Contamination You just spent 50 hours cleaning up a bedroom where a father took his own life with a 12-guage shotgun. There was blood, tissue, brain matter and skull fragments covering nearly every square foot of the room and its contents. You were extremely cordial and sympathetic to the family. You used the right equipment and disinfectants. The room now looks great and the family is pleased. But if you have overlooked just one drop of blood, one piece of tissue or small skull fragment (perhaps a tooth behind the dresser), prepare to get a very angry phone call. You may as well not have done anything at all because, although you worked until you nearly dropped, that one overlooked piece of carnage has re-traumatized the family, and they are thinking of calling a lawyer.

Interaction With the Distressed Family Like funeral directors, we often have to interact with the immediate family of the deceased just a few hours after the event. These husbands, wives, parents and children are grieving and trying to cope with the emotional upheaval of an unexpected traumatic loss. Knowing what to say as well as what not to say is critical in establishing a rapport and conveying your sympathy, yet still obtaining the information necessary to do your job. Saying the wrong thing can at the very least get you off on the wrong foot, and possibly get you kicked off the property. Sensitivity and a caring attitude are essential in this business.

Recognizing Evidence
From time to time, technicians will discover evidence at a crime scene. Since we spend a great deal of time scouring the scene from top to bottom, moving furniture, opening drawers and so on, we come across things that may be important to investigators. The key is recognizing what might be related to the case. Obviously, guns, bloody knives and bullets should be reported, but it is with the more subtle things that you have to ask yourself, “Could this be important?” A roll of duct tape on the scene of a stabbing may have no significance, but what if you found one at the scene of an abduction? Knowing what the crime was can help you “tune-in” on items that may be crucial to an investigation.

Unreleased Scenes You get a phone call from an apartment complex manager who wants you to clean up a shooting scene in apartment 2-C. You rush over and the manager signs your contract. Hours later you pack up your truck, confident that you have cleaned and disinfected every square inch of the apartment. The next day you get a call from an irate police investigator who says the scene had not been released yet, and you have destroyed his crime scene. He is threatening to charge you with obstruction of justice! Make absolutely sure that crime scenes have been reported, investigated and released before doing the job.
Legal Issues As employers, we must adhere to the many OSHA regulations that apply to our trade. The most obvious is 29CFR1910.1030 the Bloodborne Pathogen Regulation, but there are many, many more, including the Respiratory Protection Regulations; Lockout-Tagout; Confined Space; Ladders; General Safety; and Personal Protective Equipment. These regulations were designed to protect our employees and violations can result in stiff penalties, lawsuits and damage to our credibility. In addition, we must employ contracts that provide protection to the property owner as well as the company and technicians. We must know who can sign our contracts, and we must have the appropriate insurance to protect us if anything goes wrong.

Migration of Liquids
Blood travels like water, but many people, including some technicians, tend to clean up only what they see (“If the red is gone, I’ve done my job.”). Unfortunately, blood runs under vinyl tile, under baseboards, down the seams of hardwood flooring, through OSB, and wicks up into drywall and down into concrete. Wiping blood off a surface is only the beginning of the remediation process. Most jobs are more complicated than they initially seem because most of the contamination is hidden. Just a few ounces of blood can penetrate a carpet, go through the pad onto the underlayment, find a seam and seep down the seam into the plywood subfloor. More than a few ounces can travel from an attic to a basement if the conditions are right. Knowing what to look for is the key to combating liquid migration.

Decomposition and Odors
Understanding the nature of human body decomposition and the liquids and odors produced is key to our business. Putricine and cadaverine are composed of a variety of chemicals, fats, bacteria and minerals that pose challenges for the bio-recovery technician. Understanding what chemicals to use, what home contents can be saved, and what the true hazards of the contamination are goes a long way in restoring the property quickly and economically.
As with any industry, there are always critical concerns that must be addressed in order to provide the best service possible. For the bio-recovery technician, failing to address any of these concerns can result in a very poor outcome, both for the family and your business. Proper training is of paramount importance, and certification from a nationally recognized organization will help assure that every scene is handled properly.

Kent Berg is the Director of the National Institute of Decontamination Specialists, an international crime and trauma scene cleanup training center certified by the American BioRecovery Association (ABRA). He is also a consultant and expert witness in the field of crime and trauma scene biorecovery. Kent can be reached at (864) 855-3400 or at www.NIDStraining.com